Privacy Policy
Last updated: March 16, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in challenges, or contact us. This includes:
- Name, email address, and profile information
- Location data (only during active fitness tracking sessions)
- Fitness activity data including steps, distance, and calories
- Device information and usage analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Track your fitness activities and calculate Qoins rewards
- Connect you with brand partners for reward redemption
- Send you notifications about challenges, rewards, and updates
- Analyze usage patterns to improve the app experience
3. Location Data
TRAQS only collects GPS location data when you explicitly start a fitness tracking session. We do not track your location in the background. Location data is used solely for route mapping and step verification. You can disable location access at any time through your device settings.
4. Data Sharing
We do not sell your personal data to third parties. We may share anonymized, aggregated data with brand partners for campaign performance reporting. Your personal fitness data is never shared with third parties without your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your data, including end-to-end encryption for data in transit and at rest. We regularly audit our security practices and infrastructure to ensure your information remains safe.
6. Your Rights
You have the right to:
- Access your personal data stored in our systems
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your fitness data in a portable format
- Opt out of marketing communications at any time
7. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
TRAQS is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take immediate steps to delete it.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes through in-app notifications or email. Continued use of TRAQS after changes indicates acceptance of the updated policy.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at privacy@traqs.fit.